Frequently Asked Questions (FAQ) | Gay Jock Underwear

Frequently Asked Questions (FAQ) – Gay Jock Underwear

Frequently Asked Questions (FAQ)

What payment methods do you accept? +

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shopify Payments.

Do you offer underwear for Pride events? +

Yes! We release special Pride-themed designs each year. Check our website during Pride season for limited-edition collections. Check out our Pride collection here.

Can I cancel or change my order? +

Once an order has been placed, we cannot cancel, modify, or adjust it.

How can I contact customer support? +
How do I know which size to choose? +

Each product has its own sizing chart located on its individual product page. All products may have different sizing. If you are between two sizes, we recommend sizing up for comfort.

Do you offer gift cards? +

Yes! We offer digital gift cards, perfect for birthdays, holidays, or special occasions. Purchase a gift card here.

How long does shipping take? +

Shipping times vary by location. For full details, please check our Shipping Policy page.

Are your underwear suitable for athletic use? +

Yes! Our underwear is designed to provide support and comfort for workouts, sports, and everyday wear.

Do you offer international shipping? +

Yes, we offer free worldwide shipping! All orders are shipped discreetly. For full details on countries we ship to and delivery times, please see our Shipping Policy page.

Are your products made from high-quality materials? +

Absolutely. We use premium fabrics like soft cotton blends, stretchable elastics, and breathable microfiber to ensure comfort, durability, and a great fit.

How do I care for my underwear? +

Most of our underwear is machine washable in cold water unless otherwise noted on the product page. We recommend air drying to maintain shape, color, and elasticity.

Do you offer discounts or promotions? +

Yes! Sign up for our newsletter or follow us on social media to receive exclusive discounts and updates on new arrivals.

What makes Gay Jock Underwear different from other brands? +

Our underwear is designed for the LGBTQ+ community, combining style, comfort, and functionality, with bold designs and premium fabrics.

Do you offer underwear specifically for gay men? +

Yes! All our designs are tailored for gay men who want supportive, stylish, and comfortable underwear for everyday wear or special occasions.

Do you sell limited edition or seasonal designs? +

Yes! We frequently release limited edition designs and seasonal collections. Sign up for our newsletter to stay updated.

Is my personal information safe when shopping? +

Absolutely! We use industry-standard encryption and secure payment gateways to ensure your personal and payment information is protected during every transaction. For full details, please see our Payment Policy page.

Related Policies

This FAQ is for informational purposes only. In case of discrepancies, the official store policies above will apply.