1) Organization & Contact

Company: Gay Jock Underwear L.L.C., 6450 Sunset Blvd #1059, Hollywood, CA 90028, USA

Privacy contact: legal@gayjockunderwear.com • (661) 509-0046

2) Purposes for Collection, Use, and Disclosure

• Process orders, payments, shipping, and provide customer support
• Operate, maintain, and improve our website and services
• Fraud prevention, security, and debugging
• Personalized communications and marketing (with consent where required)
• Compliance with legal, tax, and audit obligations

3) Categories of Personal Information

• Contact details (name, email, phone, shipping/billing address)
• Order and payment metadata (processed by payment providers; we do not store full card numbers)
• Account data (login, preferences, saved items)
• Support interactions (messages, call notes)
• Technical/usage data (device/browser info, IP, cookie/advertising IDs, logs)

4) How We Collect Information

• Directly from you (checkout, account, support)
• Automatically via cookies and similar technologies
• From service providers and partners supporting our store operations

5) Consent

We obtain your consent for collection, use, and disclosure where required. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may impact our ability to provide certain services.

6) Service Providers vs. Third Parties

We engage service providers (e.g., e-commerce platform, payment processors, shipping carriers, fraud and analytics tools, customer support tools) under agreements that limit their use of personal information to our instructions and require appropriate safeguards.

7) Cross-Border Transfers & Dropship Fulfillment

We are a U.S. business and may transfer personal information outside Canada (e.g., to the United States or other countries where our suppliers or service providers operate).

Dropship Fulfillment. We share only the personal information necessary to fulfill your order (e.g., name, shipping address, phone for carrier notifications) with third-party dropship suppliers, including those outside Canada. We require suppliers to use the data solely to fulfill your order, keep it confidential, and delete it after fulfillment. We do not permit suppliers to use your data for their own marketing.

8) Security Measures

• Transport security (HTTPS/TLS), access controls, logging, and fraud-prevention tools
• Vendor due diligence and contractual safeguards
• Staff confidentiality and basic security training

9) Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above (e.g., order and tax records for applicable statutory periods), then delete or de-identify it securely.

10) Your Choices & Rights (PIPEDA)

• Access to your personal information and information about our use/disclosure
• Corrections to ensure accuracy and completeness
• Withdraw consent where processing is based on consent

Use the request tools below or email legal@gayjockunderwear.com. We will need to verify your identity before responding.

You may also contact the Office of the Privacy Commissioner of Canada regarding a complaint or inquiry: https://www.priv.gc.ca/en/.

11) Children

Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we collected such information without appropriate consent, we will delete it promptly.

12) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date reflects the most recent change. Material updates will be posted here and, where appropriate, notified to you.

Contact Us

📧 legal@gayjockunderwear.com
📞 (661) 509-0046
Gay Jock Underwear L.L.C.
6450 Sunset Blvd #1059
Hollywood, CA 90028